How can automation improve business processes?

Master the WGU ITEC2113 D336 Business of IT exam. Use flashcards and multiple-choice questions with detailed explanations. Prepare effectively and pass with ease!

Automation enhances business processes primarily by streamlining workflows and minimizing errors. When tasks are automated, repetitive and mundane activities can be completed more efficiently than when performed manually. This leads to faster processing times and a higher level of consistency across tasks.

Additionally, automation reduces the likelihood of human error, which can be prevalent in manual processes due to fatigue, oversight, or variations in performance. By minimizing these errors, businesses can improve the quality of their outputs and maintain higher customer satisfaction levels.

Moreover, streamlined workflows allow for better allocation of resources, as employees can focus on more strategic tasks rather than getting bogged down in routine operations. This not only improves productivity but can also lead to innovations and improvements in service delivery. In essence, the primary benefit of automation is its ability to simplify and enhance the efficiency of business processes, leading to overall better performance within the organization.

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