How does employee training impact technology adoption in a business?

Master the WGU ITEC2113 D336 Business of IT exam. Use flashcards and multiple-choice questions with detailed explanations. Prepare effectively and pass with ease!

Employee training plays a crucial role in the adoption of technology within a business. When employees receive adequate training, they become more comfortable and proficient with new technologies. This familiarity reduces uncertainty and anxiety about using unfamiliar systems, thereby creating a more positive attitude toward the change.

The process of training equips employees with the necessary skills and knowledge to utilize technology effectively, leading to a smoother transition. It also empowers employees by fostering confidence in their ability to operate new tools, which in turn promotes faster integration into daily work routines. The result is often increased productivity and more effective use of the technology, enhancing the overall performance of the organization.

In contrast to this approach, the other options suggest negative outcomes that are typically associated with insufficient training. For example, resistance to change, dissatisfaction, and the need for ongoing support may arise when employees feel unprepared or ill-equipped to handle new systems, emphasizing the importance of comprehensive training in facilitating positive technology adoption.

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