What method is commonly used to evaluate the success of employee training in IT?

Monitoring application usage and performance is a widely accepted method for evaluating the success of employee training in IT. This approach involves analyzing how effectively employees utilize specific applications or systems after completing their training. By assessing application usage, organizations can determine whether employees have adequately understood and can apply the skills they were taught.

Evaluating performance metrics helps businesses identify both improvements in productivity and any existing issues related to the use of technology. For instance, if application usage increases in scope, frequency, or efficiency, it often suggests that the training was successful and that employees are applying their new knowledge effectively.

In contrast, assessing attributes like employee turnover rates, budget cuts, or improvements in unrelated processes does not provide a benchmark for the effectiveness of training. These metrics may reflect other factors entirely and do not directly correlate with the knowledge or capability gained through training sessions. Therefore, focusing on application usage and performance allows for a clearer understanding of the direct impact of training on employee productivity and overall organizational effectiveness.